Managed Services

Oxon Tech’s managed IT services can help eliminate your company’s technology-based headaches.

Do you depend on technology to maximise the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organisation is paying to keep your IT up and running, Oxon Tech is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organisation’s technology-induced pain points.

Budget Your IT

Predictable IT budgeting with a flat-rate service plan!

With our highly affordable managed IT services, you will never have to worry about the expense of repairing a network or workstation problem again. Oxon Tech provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We can help put you in a position where your technology issues won’t stand in the way of your company’s profitability. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. This allows what would normally be a capital expense, to become an affordable operational expense. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.

Reduce costly downtime

Ensure your employees can focus on their task, and not your IT!

We don’t have to stop what we’re doing to resolve your IT problems. Chances are, we’ve prevented them from happening. Using us as your complete IT technician can allow the people that make your organisation run, and allow your staff to work without interruption from technical issues that plague less efficient companies. Our monitoring and maintenance services provide companies with avenues to be more efficient and exceed projections, which often leads to the potential for rapid growth.

We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work.

Dependable service

We are always there for you.

We all know that catastrophes can happen at any time. What do you do if you’re having a network issue and your administrator called out for the day? It’s going to cost you in downtime! With Oxon Tech’s managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for themselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:

• Remote Monitoring and Maintenance
• Comprehensive IT Support
• Vendor Management
• Security Solutions
• Help Desk with Experienced Technicians

As an Oxon Tech partner, you’ll experience efficient and high-quality IT consulting and support.

Feel free to look around our site. If you would like more information about the flat-rate managed IT services provided by Oxon Tech, please take a moment to fill out the form on the page or give us a call at 01865 594100.

IT Consulting

Providing thorough and complete IT roadmaps for small and mid-sized companies in the Oxfordshire area.

Small and mid-sized businesses need to be efficient to be competitive. At Oxon Tech, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company’s IT into higher degrees of productivity, and ultimately, profitability.

In order to take your business to the next level, you’ll need to cut out the redundancies in process and in cost. The most successful companies will acknowledge the best ways to get the most out of the resources that are available to them. If your company is looking to enhance efficiency, and with it, boost organizational bottom-line profits, consider our professional IT consulting service. We have the knowledge and the expertise necessary to make your technology work best for you.

Professional technology consultants.

Our technicians are versed in all types of business technology.

The consultants at Oxon Tech are extremely proficient at working with you to find business-minded solutions for any IT-related situation. We will create a customised IT roadmap that incorporates all types of information, such as:

• Organisational computing requirements
• Present and future business strategies
• User needs and opinions
• Company guidelines and procedures

With this information in hand, our technicians can go to work implementing technology to meet your needs, thereby delivering to your company a complete computer infrastructure that is constructed specifically for your business. Our consulting services don’t stop there. We provide ongoing consultations to ensure that your technology is meeting all of you and your staff’s business needs.

Flexible solutions that grow when you do

We take into account where you are going, not just where you are.

Improve the speed in which tasks get done by implementing technology enhancements. You can bring automation to many aspects of your business, and get more done, from more places, anytime; you just have to know where to start. Our consultants have knowledge of how to put together a solid IT infrastructure and are well versed in industry best practices. At Oxon Tech, we are known as the top managed services provider in the Oxfordshire area and our IT solutions allow you to leverage your technology in a way that improved process and provides superior efficiency. Take your business above and beyond with Oxon Tech.

For more information about how the IT Professionals at Oxon Tech can help make technology work for you, call us at 01865 594100.

Comprehensive IT Support

Computer and network support for Oxfordshire small and mid-sized businesses.

Downtime is a profit killer. At Oxon Tech, we recognise that in order to maximise profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and mid-sized businesses in the Oxfordshire area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Oxon Tech’s managed IT and computer repair services present businesses like yours.

Computer hardware support

If your hardware breaks, our tech support is there to fix it!

Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at Oxon Tech possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.

Software licensing and management

Experience the most effective day-to-day operations with up to date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate the computing your staff needs. At Oxon Tech, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.

Oxon Tech’s help desk

Your company’s personal IT hotline!

Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, Oxon Tech offers Help Desk Support as an optional part of our Comprehensive IT support service.

Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.

For more information about how Oxon Tech’s professional IT technicians can present your organisation with a high-degree of value, please take a minute and fill out the form on the right-hand portion of the screen, or simply give us a call at 01865 594100.

​Remote Monitoring and Maintenance

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organisations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Oxon Tech’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

Regular system updates and patches

Ensure your systems are always up to date.

Your users take advantage of several different kinds of software and applications that are critical to the day-to-day operations of your business. Updating all of these periodically can seem like a chore, due to the seemingly random nature of patch releases and version updates. Remembering to update all of these on your own can be challenging and tedious, not to mention time-consuming. Furthermore, these patches and updates usually fix critical security flaws that need to be remediated in order to maintain optimal network security.

Instead of letting your team waste precious moments updating and installing software patches, Oxon Tech can do it all remotely. You’ll never have to worry about missing a critical software update again.

Comprehensive remote monitoring

Mitigate issues before they become problems.

Many businesses tend to only fix their technology when there’s something wrong with it. This is called the break-fix IT model, and compared to Oxon Tech’s proactive IT model, it’s incredibly inefficient. When your technology is continuously being broken and fixed again, the resulting costs can be devastating; especially if they aren’t called for in your IT budget.

Oxon Tech’s remote monitoring solution is designed to detect potential issues in your organisation’s infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem. Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we’re on it, fixing the problem. In fact, these issues are often resolved before you even know they exist.

Affordable fixed rates

Don’t let technology break your budget.

Too often, technology issues can break your business’ budget. This is primarily if your business isn’t anticipating issues, like hardware failure. These problems can be extremely costly, even though they can easily be prevented with proper upkeep and maintenance. The only issue is that many small and medium-sized businesses have difficulty justifying the expenses that an internal IT department brings.

This is why Oxon Tech offers a competitive fixed rate. We provide the proper upkeep and maintenance of your mission-critical systems, functioning just like your internal IT department, without the costly salaries. Even if your organisation does have an internal IT department, we can work alongside them to perform the daily maintenance that they might not have time for. This helps them better innovate and provide new solutions for your business model.

Take a proactive stance today

Avoid replacing and repairing broken technology by actively preventing it.

We know your organisation doesn’t have time to worry about its technology. Instead, let Oxon Tech handle it for you so you can concentrate on what matters most: your business. Give us a call today at 01865 594100 for a free consultation.

IT Vendor Management

We understand the technology-latent issues that keep you up at night.

You may have questions such as, “How will I grow my business while minimizing expenses?”, or, “How will I protect my data from situations like natural disasters and all the malicious entities out there?”

You aren’t alone.

Many business owners and executives at small and mid-sized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At Oxon Tech, we deal in solutions!

What if we told you that we could supply you with consulting services, just like a Chief Information Officer, at a fraction of the cost? The IT professionals at Oxon Tech can do just that. With our Virtual CIO service, we provide you with an IT roadmap aligned specifically to make your business more profitable.

Our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs. Our service ranges from a simple consultation to the more in-depth program of infrastructure management. In this way, our Virtual CIO offering is sure to be a valuable asset to rely on when it’s time to evaluate your company’s technology needs.

Increase your company’s efficiency

Let us be your go-to solution.

We all have that one person in the office that people turn to whenever they have a problem with their technology. You may even be witnessing a decline in performance from them because of this. Those people who become the office “hero” often get burnt out quickly and see their performance diminish because they spend most of their time arguing on the phone with vendors.

You need a central point of contact that can handle all these issues and solve them effectively and efficiently. The IT professionals at Oxon Tech are proud to provide this service as a part of our flat-rate managed services contract. Having us aboard can free you and your office hero up so that you can focus on the administration of your business. It also helps that we’re fluent in technical jargon, so vendors are less likely to point fingers because we can literally tell them the solution they need to implement.

With our Vendor Management service, we take a physical inventory of all of your hardware and software along with serial numbers, warranties, registrations, licenses, and configurations, keeping them documented for easy access. This helps limit downtime when something breaks or is damaged. Anytime you need a new piece of hardware or software; or are simply having a problem with a particular part of your IT, all you have to do is call us. Since we have this information on hand, we will take the time to handle the relationship with the necessary vendors on your behalf. When we’re done, we will inform you of what was done or is expected to be done in real time.

While your IT is essential to your business, it can be a headache that you don’t need. Please take a minute to browse our website for more information on our valuable managed services. Feel free to contact us at 01865 594100 or simply fill in the form to have one of our professional technicians will contact you.

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

This is why Oxon Tech’s co-managed IT is an exceptionally useful service, especially for small and medium-sized businesses that may have seen enough growth that have developed the need for more IT support. SMBs often don’t have a budget flexible enough to onboard more trained IT personnel, so it makes more sense to outsource certain elements of your IT maintenance to other trained personnel. Additionally, with our certified technicians, you’ll gain skilled IT professionals to depend on when the time comes to integrate new procedures or resolve tricky issues.

Improve your business operations

Scalable co-managed IT services give your organisation options.

Technology support is a field that requires vast amounts of knowledge that only comes from experience. If your team is busy integrating new changes to your organisation’s technology, some of the support might get put off, or go completely unresolved. This is particularly detrimental to your business’ network security. If patches aren’t issued regularly, your systems will quickly grow outdated and be vulnerable to a host of online threats.

Through our powerful remote monitoring and management solution, we can automate necessary security upgrades so when you integrate a co-managed IT situation, like the one Oxon Tech offers, you gain the expertise necessary to keep your network secure. With our comprehensive support services, your in-house team benefits from our technicians’ extensive knowledge in managing business technology.

Reliability and accessibility

Give your team the powerful options Oxon Tech offers.

You might recall moments when an employee’s absence is felt around the office due to an increased workload. This can be a major setback, even if they’re only gone for a day. Our co-managed platform makes planning for vacations and paid time off easier.

Co-managed IT provides the availability to dedicated IT professionals that mitigate downtime-causing circumstances, whether your in-house IT staff is absent from the office, or not. In this way, Oxon Tech provides your staff powerful support options when their technology is on the fritz.

Cost-efficient and predictable

Cut your technology support costs with Oxon Tech‘s IT services

You already know that co-managed IT is like hiring new personnel, but it comes without the hefty operational expense that are associated with hiring new staff. Our services are scalable and is delivered at an affordable flat rate, making them ideal for just about any budget.

Unlike your typical break-fix IT, our co-managed IT solutions are designed to help you save money in the long run through preventative measures. We’ll help your business get its technology issues resolved the first time, which in turn saves you more money on costly repair bills or replacement fees.

Get the support you need with co-managed IT

Call us today to find out what we can do for your company.

Oxon Tech’s co-managed IT solutions are designed to help your in-house IT staff achieve maximum operations without going all-in on a hefty new salary. You’ll gain access to skilled professionals who are trained to deliver quality service at an affordable rate. For more information about our co-managed IT solutions, give us a call at 01865 594100.

VMware

By virtualising your IT infrastructure, you can simplify the way your technology operates without sacrificing the processing power and performance that you require.

VMware virtualisation software offers several benefits for a business seeking to be at the forefront of their respective industry. By signing on with Oxon Tech, you can enjoy the benefits of VMware virtualisation, including:

• Slashed Costs: By decreasing the number of machines running, your business becomes more energy efficient, accomplishing the same amount of work with less operational costs.
• Improved Business Continuity: By having your infrastructure in one centralised virtual environment, your business can be prepared for the worst.
• Simplified Database Management: Manage all of your databases and mission-critical applications from one convenient location, allowing your business to meet deadlines as quickly and efficiently as possible.

Consolidate space and resources with virtualised servers

Did you know that most servers are under-utilised?

If your business is running separate servers for each of your different applications, there’s a good chance that you aren’t using your servers to their full capacity. This can lead to a complex network made up of several different servers spread out over a large infrastructure. This wastes both physical space and energy resources.

With server virtualisation services from Oxon Tech, we can cut out these under-utilised servers and run multiple applications, or even operating systems, on the same server. This presents a solution that allows your organisation to save space, capital, and assets.

Streamline operations with a virtualised network

A virtual network is just like a physical network, only better.

Unlike a physical network, which demands rigorous attention and maintenance, a virtual network can automate tasks and maintain itself, offering support for both the latest titles as well as essential legacy applications. Virtual networks offer the reliability and connectivity you’ve come to expect from your physical network, but with greater versatility and built-in management.

With virtual networks, you can manage your networks the same way you would your current network, but with a degree of greater flexibility. Scalable computing networks for all the activities and functions you need addressed; at the same or improved speeds.

Increase mobility with virtualised desktops and applications

Mobility is everything to the modern business.

It’s increasingly more important in the business world to achieve organisational mobility. With virtual desktops and applications, your employees can access their work desktops on any device, whenever they need to; from any device. This flexibility allows you to enjoy secure, scalable virtual desktop solutions that help your business stay competitive.

Being able to access your applications while on the go can be a game-changer for businesses. The extra mobility and increased productivity can be just what your business needs to pull ahead of your competitors in whatever market you are in.

When it comes to your business, you want to push it forward with the latest technology. Virtualisation can help your business along this path, and Oxon Tech has the resources your business needs to accomplish this goal. For more information, give us a call at 01865 594100.

24/7 Help Desk

Keep downtime from plaguing your business’ operational efficiency.

Oxon Tech is your one-stop shop for all of your IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

Our knowledgeable and proficient technicians know that you need your IT up and running properly if you want to meet your expectations. That’s why we offer our comprehensive help desk service. If your IT is on the fritz, call one of our certified technicians 24 hours a day, seven days a week, 365 days a year, and we will help your staff resolve their most annoying IT issues.

Real-time expertise just a phone call away

Our technicians are armed with industry leading technology

As Oxfordshire small and medium-sized businesses have begun to implement some of today’s most powerful technology solutions to mitigate many of their company’s most pressing operational problems, they often demand that their IT staff have the availability to fix any problem that arises to avoid the costly downtime that can really sink the profitability of an organisation. Whether they are made up of in-house technicians, or the trustworthy technicians from Oxon Tech, you can now provide your end users with 24/7/365 technical support for all of their hardware and software issues.

Mitigate Risk With Remote Support

Solving IT problems does not need to put stress on your employees.

When technology doesn’t work as intended, it can be both a drain on productivity and employee morale. With our 24/7/365 Help Desk, employees always have a number to call that will quickly put them in touch with the IT support they need to solve their technology woes.

In calling our comprehensive help desk for a resolution to your IT issues, our technicians will use our state-of-the-art remote monitoring and maintenance solution to securely gain remote access to the system in question. Our technicians are versed in ITIL best practices and can provide your organisation the support that you need to keep your core technology functioning properly.

Our help desk solution provides the following features:

• 24/7/365 support from certified friendly and knowledgeable technicians
• Fast and reliable call resolution
• Remote access and support
• Access to tiered support
• HIPAA and SSAE16 SOC2 compliant
• Indexed logs for critical IT services
• Technicians versed in ITIL best practices
• Support for Microsoft, Apple, and Linux

If you are searching for a solution to support your company’s crucial end-point technology, look no further than Oxon Tech. If you would like more information about our 24/7 Help Desk and our other productivity-building managed IT services, contact us today at 01865 594100.

Microsoft Hyper-V

Virtualisation is an important part of doing business with modern technology.

Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By effectively leveraging virtualisation technologies to your advantage, your organisation can ensure smooth operations.

Microsoft’s virtualisation software, Hyper-V, is a hypervisor that allows your organisation to create and host virtual machines, like desktops and servers, on x86-64 systems. These systems can then be exposed to your computing infrastructure through your network, effectively allowing your team to access mission-critical information, cloud-based applications, and even a full virtual desktop infrastructure, without running the information locally on their own workstations or thin clients.

Create and manage virtual machines

Easily manage your virtual servers, desktops, and other networking hardware.

Hyper-V allows your business to create virtual machines, like servers and desktops, and host them in an online environment. You can then connect your business’ workstations and thin clients to them. A simple user interface means that your organisation can easily add, remove, and delete virtual machines as the need arises.

Reduce operational costs

Less machines means fewer resources used.

When you virtualise your servers and workstations using Hyper-V, you are essentially abstracting the software from the physical component, allowing you to store the software and deploy it through a virtual environment. This means that you no longer have to rely on multiple servers to host all of your data and applications. This naturally leads to a decrease in operational costs, like electricity and air conditioning, that might be required to optimise the functionality of your hardware.

Take advantage of a flexible virtual environment

Control your parameters and network resources.

Virtualising your business’ hardware solutions is only as valuable as how you manage your network’s resources. This includes delegating how much memory each individual virtual machine is capable of using at any given time. Hyper-V allows for control over your virtual resources, so you can know with certainty that your resources are being deployed in the most efficient manner possible. Furthermore, if your organisation uses legacy applications, you can more easily run them on virtual servers, which makes upgrading your technology easier than ever.

Get started with Microsoft Hyper-V today

Leverage virtualisation to your advantage.

There are plenty of other reasons why Hyper-V is a valuable investment, but the solution practically speaks for itself. By using Hyper-V to take full advantage of your organisation’s technology, your business can get a leg-up on its competition. Better yet, Microsoft Hyper-V will be available on Windows Server 2016 when it releases later in 2016. If you’re planning on making a shift to a new server operating system, or are interested in using virtualisation to improve your bottom line, give Oxon Tech a call at 01865 594100.

Desktop Monitoring and Management

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organisation needs to keep its workstations in proper working order to maximise the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. The small business often doesn’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

Oxon Tech offers a Desktop Monitoring and Maintenance solution that’s designed to give you insights into how each of your individual workstations is operating, as well as detect problems and inform you of what needs to be addressed. By taking a proactive stance against common hardware ailments, you can effectively prolong the life cycle of your organisation’s technology systems and maximise ROI.

Monitor desktops for issues

Resolve issues before they become major problems.

The greatest benefit of our Desktop Monitoring and Maintenance solution is that you can detect issues that could evolve into much bigger problems. Unresolved issues can escalate into problems that can cause hardware failure and downtime, both of which can quickly drain your budget and leave you powerless. You can eliminate the majority of technology problems simply by catching them early and resolving them in a timely manner.

Manage resources efficiently

Use what you have, not what you think you have.

When your system’s resources are being eaten up by unknown sources, chances are that there’s something wrong with the workstation. Our Desktop Monitoring and Maintenance solution can examine the utilisation of your system’s CPU, disk space, and memory. If anything seems out of the ordinary, you can count on us to resolve the issue promptly. In most cases, we can remotely access the computer to resolve the issue, allowing you to eliminate the costs of an on-site visit.

Automatic deployment of patches and security updates

Never miss an update again.

The more workstations you have, the more difficult it becomes to keep them all up to date with the latest patches and security updates. Oxon Tech’s Desktop Monitoring and Maintenance solution can deploy patches and updates as they’re released, so that you’ll never have to worry about resolving a critical vulnerability or software bug again. You can instead stay focused on keeping your operations moving forward as normal.

Get started with desktop monitoring and management

Don’t waste any more time.

Does your business find that it has no time to manage, monitor, and maintain all of its workstations? With Oxon Tech’s Desktop Monitoring and Maintenance solution, we’ll handle the heavy lifting while you focus on running your business. To learn more, reach out to us at 01865 594100.

Infrastructure Support Services

Organisational difficulties that businesses have with their IT infrastructure often leave them with difficulties and deficits that hinder overall operational effectiveness. For this reason companies need to have a strategy in place when setting up their business’ computing infrastructure. When searching for the right company to help you set up and manage your IT infrastructure, you have to take into account the company’s competence in keeping your office organised.

At Oxon Tech, our services promote the implementation and management of a coordinated, efficient, and dynamic computing infrastructure that is designed to take your company where you want it to go. Our infrastructure strategy is made up of four crucial variables that are designed to provide organisations with a clean and dynamic computing infrastructure.

Server room design

New technologies have radically changed the modern server room.

In order to protect your central computing infrastructure, you will likely need to make some alterations to the property in which you plan on storing your servers. Our technicians understand the essentials of creating the perfect server room to meet your organisations’ needs. Since our technicians are versed in industry best practices, and have established relationships with contractors and vendors, we have the resources to produce the desired result no matter your needs.

Server rack design

Customised solutions to ensure that all of your servers are secure and reliable.

Every organisation’s needs are different. If your organisation needs to house several servers, you will need a system to manage your infrastructure. At Oxon Tech, our technicians understand that your rack space can help you coordinate your computing resources, as well as provide a streamlined effect that will provide technicians a valuable sitemap when doing maintenance on those systems.

Battery backup

Complete battery backup that works to protect your infrastructure.

Events that are beyond your control can be devastating to your computing infrastructure if you aren’t prepared for them. A common event, such as a lightning strike, can fry your server, leaving your organisation in shambles. To protect crucial hardware, we can provide your organisation with Uninterrupted Power Supply devices that protect your crucial hardware from power surges that could result in catastrophe.

Cable management

Comprehensive cabling and wiring strategies to build a safe and efficient office.

Unfortunately, cables and wires are a must for any business looking to employ a ubiquitous computing infrastructure. The key is to avoid the dreaded mess of cables that could not only cause issues getting around your establishment’s computing infrastructure, but could create problems when adding and subtracting devices from your infrastructure. Our technicians are trained with the best practices to run cables proficiently with long term operations in mind.

Oxon Tech technicians know that your organisation depends heavily on your technology and understands how to keep the whole system efficient to support regular maintenance and to cut expenses that come from inefficiently-run IT. To learn more about our comprehensive infrastructure support services, contact us today at 01865 594100.

Professional Server Support

Aggressively mitigate potential threats with Oxfordshire’s most proficient technicians on your side

Your servers are the centre of your organisation’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Oxon Tech offers comprehensive support for all of your organisation’s IT, but specialises in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organisation at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organisation’s overall ability to remain profitable.

Maximise server uptime

Get the peace of mind of knowing your servers are being watched 24x7x365

To mitigate server-level issues that cause costly downtime, Oxon Tech’s technicians are versed in industry best practices to ensure your IT infrastructure functions like you need it to. With our certifiable around-the-clock support and our proactive maintenance your servers will be stable and available when you need them. Best yet, if there is a significant problem with your server, we will know within minutes and can immediately take action. With your server’s uptime our priority, you reduce any would-be operational hiccups that hinder productivity.

Virtual server management

Extend the breadth of your computing infrastructure with powerful hypervisor technology.

With many businesses now extending their computing infrastructure to the cloud, virtual servers are being utilised more than ever. Many organisation that choose to move their computing infrastructure offsite now have servers that aren’t managed through their dedicated service provider. Since these virtual servers are depended on just as much, or more, than your typical on premise machines, Oxon Tech offers 24x7x265 monitoring and maintenance of this infrastructure. Whether you host your own servers, colocate them, or rely on cloud-based solutions, our managed server care is right for you.

Server Consulting and Best Practices

Custom solutions to fill any need

When you are looking to expand your business, or you see deficits in your organisation’s network, Oxon Tech extends our support to evaluate your current IT infrastructure, assess your organisation’s needs, and design enhancements accordingly. Oxon Tech partners with some of the most recognisable hardware and software vendors, and can provide specific and affordable solutions that will allow you to align your IT infrastructure for your current and future needs.

For more information about our managed server care service, or any other of our powerful managed service offerings, call us today at 01865 594100.

vCIO

Let Oxon Tech lead your technology initiatives with our virtual Chief Information Officer services.

Oxon Tech’s vCIO services present an angle that many smaller organisations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organisation’s technology budget is utilised effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organisations spend their technology capital.

For smaller companies, these crucial decisions typically come down to the business owner. In many cases, however, the business owner is far too engaged in the day-to-day operations of their business to focus a lot of time and energy on managing its information systems and network. Our vCIO service dedicates the kind of knowledge and technical skill of an experienced IT administrator, with the business sense of a operations manager. This allows us to assist small and medium-sized business owners and managers in the promotion of productivity, while also helping properly utilize company capital.

Our team will do a comprehensive assessment of your organisation’s technology and operations. Your vCIO consultant will then have a discussion so that you can outline your business goals. Your vCIO goes in understanding that the purpose of business technology is to improve productivity, and with that in mind, your vCIO can come up with a customised roadmap on how to utilize your technology budget more wisely. Some initiatives our vCIO service can help you with include:

• Cutting and shifting cost: The business-minded professional doesn’t want to be handed a plan for a complete overhaul of his organisation’s computing infrastructure. Our vCIOs find innovative ways to cut costs for redundant or inefficient technology, while also finding ways to keep your organisation from having to spend on huge upfront costs that can cripple your technology budget for the year.
• Increasing productivity: Our dedicated vCIOs find productive solutions to your businesses most pressing problems. We’ll get to know your business, and how to position technology to make it more productive and efficient.
• Communication: Our vCIO service is designed to help us meet your needs. Our dedicated consultants listen to what you have to say and provide sound and logic-based decisions to even the most stressful business problems. If technology can make your business better, our vCIOs will let you know.
• Data management: Today’s businesses can use the data they collect in new and exciting ways. Our vCIOs can help you leverage modern analytics systems to help you learn about your business, your staff, your vendors, and most importantly, your customers.

If your business is looking for new and innovative ways to spend the capital that is earmarked for technology, our dedicated consultants and technicians have answers for you. Oxon Tech’s vCIO service pays for itself by finding the problem-solving technology solutions your organisation needs, at a price that you can manage. To learn more, contact us today at 01865 594100.

Business Computing Assessment

An expert inspection of your organisation’s IT can get you started toward a better business.

If your business relies on information systems to function, and most businesses today do, you know just how quickly situations can arise with your IT. By having the experienced IT professionals at Oxon Tech do a thorough assessment of your entire IT infrastructure, including onsite and cloud-based hardware and software systems, networking equipment, printers and copiers, and data storage facilities, you can get a comprehensive view of how your business works, and how those operations can be made more efficient through strategic improvements and properly managed and maintained business technology.

Why do an assessment?

The grind of business can often leave an organisation with an inefficient IT infrastructure.

At Oxon Tech, we’ve seen it all. We understand that many small and medium-sized businesses, whether they utilize high-end technology solutions or not, can take their technology for granted. This often results in malfunctions, operational inefficiencies, security problems, etc. The end result, however, is downtime. In fact, the smaller the business, the more time is a commodity and downtime is extraordinarily costly. That’s why we not only check every nook and cranny of your network and infrastructure, we sit down with you to get a better idea what you are looking to get out of your IT.

Assessing Your Business and Its Technology

Our technicians are thorough and accommodating.

Our technicians are experts in the design, management, and maintenance of IT systems; and, how those systems are utilised. This gives us a unique advantage when tasked with making fair and tough assessments of any organisation’s IT infrastructure and practices. Our tried and true method to IT assessment not only provides a schematic knowledge of how your organisation’s IT works, it also allows us the perspective necessary to ask the right questions.

IT Assessment: Step-by-step

1. We will speak with you about the perceived problems you and your staff have about your organisation’s technology. This will give us a point of reference as we approach the assessment.
2. We will ask you about the goals for your technology, and for your business.
3. We inspect your IT regulations and practices.
4. We inspect and inventory all hardware and software, including cloud-based assets.
5. We inspect and inventory all the networking equipment.
6. We inspect and inventory all peripherals.
7. We inspect your backup and recovery platform.
8. We inspect the storage capabilities of your business.
9. We inspect your mobile device management situation.
10. We inspect your organisational communications platform.

Once we’ve ascertained exactly how your IT functions and what technology assets your organisation has, we then can begin to consult you on how to make your existing IT work more efficiently; and how to invest your technology budget to build additional value.

If your business is looking for increased productivity, enhance your staff’s ability to collaborate, or just get a sense of how your IT is working for you, call the technology professionals at Oxon Tech today at 01865 594100.